Frequently Asked Questions

We have answered some of the most common questions we receive. To get more answers go to

Q. What sort of rubbish can you remove?

A: We remove all non-hazardous waste from your premises. Whether it is household effect or office waste or garden waste, we’ll remove it.

Q. What do you do with the rubbish?

A: We process green waste to mulch, metal waste is recycled and on some occasion, suitable waste is taken to land fill sites.

Q: Do you recycle rubbish?

A: Yes we do. All rubbish is sent to approved waste recycling plants to be sorted and recycled. Learn more about recycling from the City of Melbourne website.

Q. What do you need to get started?

A: We’ll need to know:

  1. The approximate quantity and weight of the waste
  2. Description of what rubbish there is
  3. Location and accessibility

Q. How much does it cost to remove my rubbish?

A: The cost of rubbish removal depends on many factors like the quantity of waste and location. Call or email us for an obligation free quote.

Q. What size are your rubbish trucks?

A: We have different types of trucks at different sizes for your rubbish removal needs. All trucks are perfect for accessing narrow driveways and CBD laneways.

Q: Do I need A Permit?

A: Since we are removing the rubbish for you, we will handle the permits for you. If you want to learn more about permits visit the questions and answers page of the Victorian EPA website,

Q. Can you help clean up after a storm?

A: Yes. We can arrange for a storm-cleanup at a reasonable cost. Contact us for more details.

Q. Are quoted prices fixed?

A: We’ll estimate the cost based on your description. We’ll ask a few questions then based on your response, set a price. Keep in mind that we can’t see the rubbish. If we arrive and there is more than described it may cost extra. We charge on a per cubic metre rate.

Q. Do I need to be present when the rubbish is picked up?

A: No. You don’t have to be present. Once your booking has been made and access permitted, our team can get to work.

Q. Are you insured?

A: Yes. We have public liability insurance to the value of $20,000,000,

Q. Do you remove rubbish for commercial properties?

A: Yes. We can remove for both commercial and residential properties.

Q. Do you remove E-Waste?

A: Yes.

Q. How can I get a quote?

A: Call us, email or visit our request a quote page for an obligation free quote.
Q. What suburbs do you service?

A: We service all of Melbourne and surrounding suburbs.

Q. What hours are you open?

A: Monday to Saturday – 9.00am to 5.30pm.